CMS is Case Management System which is fully integrated with mobile apps and payment gateway that completely eliminates paper work and double data entry, plus real time reports are available for management at the finger tip, especially for the manufacturing and after sales services oriented customers, who require their Technicians or Engineers to visit customers for breakfix. CMS was developed with the ability to keep complete database of the products, spare parts inventory, customers’ contact details, equipment purchased, warranty details, schedule maintenance notification in mobile via calendar and machines past record of breakfix for easy reference. This system is also provide management analytical reports such as parts that breaks frequently, equipment models that runs without any problems and many more for customers future sales & marketing planning.